Dissemination Operations Officer

WHAT YOU WILL DO

• Leverage understanding of Singapore’s policy-making landscape to tailor the dissemination of SID products to the relevant policy makers, in support of their decision making on national security issues 

• Formulate policies and guidelines that support product delivery operations, and govern the usage of the dissemination platforms

• Oversee the smooth operation of various dissemination platforms, including troubleshooting delivery issues

• Analyse user feedback and telemetry to improve the user experience of SID’s dissemination platforms

• Conduct reviews on internal tools and workflows to improve the performance of SID’s dissemination platforms

WHAT YOU WILL GAIN

• Deeper understanding of the issues and developments that matter to Singapore and our policymakers

• Opportunities to hone operational skills and instincts

• Communication and stakeholder management skills through working in multi-disciplinary teams

• Strong planning, analytical and problem-solving skills

DESIRED QUALITIES AND ATTRIBUTES

• Roles for fresh graduates and mid-careers available

• Working experience in the Singapore Public Service preferred

• Experience in operations management preferred

• Good working knowledge of MS Office suite

• Ability to thrive in a dynamic and fast-paced environment

• Meticulous with a keen eye for detail

• Strong interpersonal skills and emotional intelligence

• Strong written and verbal communication skills

• Strong analytical, critical thinking, and problem-solving skills

• Motivated team player, as well as an independent self-starter